A note from the owners

The Pearson family started operating business in Durham, NC in 1958 when opening the first location of what later became central North Carolina's leading piano dealership with 7 locations across North Carolina under the name Pearson Music. 

There are still 3 generations working in our outlet store today.

The first Grandfather Clock was delivered to us in the early 80s' which was our beginning in Grandfather Clocks. We have always been a family serving other families and professionals through helping them select the right product for their homes as we only sell lifetime, heirloom quality products.

50 years later we still want to find ways to offer the best service possible in your selection of a new clock for your home.

Thank You,
The Pearson Family

We are an award winning Howard Miller Authorized Dealer.

Return Policy
simple and the most flexible return policy for clocks online
Should your selection not be what you expected or meet your needs, please call us after receiving any shipment and we will offer a return authorization where you may ship the selection back to us.
Please call us within 7 business days after receiving your selection if you need a return authorization and we will email you a return authorization with instructions.

We charge no restocking fees.  Most sites charge a 15% - 18% restocking fee, no restocking fees here with our return authorization completed.

We only ask that the customer be responsible for the actual cost of shipping. This may be more or less than you were charged. 

Please do not send any products back to the factory. An authorization number must be issued in order for us to accept a return. Give us a call as this only takes a few minutes. We ask that the products are in "as received" condition and all of the original warranty cards, manuals and original packing be included. All returns must be shipped "insured" for the purchase price of the selection.

Our outlet showroom is located at 3750 Chapel Hill Blvd in Durham, NC.  Our new location will  host the largest selection of grandfather clocks, wall clocks and mantel clocks for central North Carolina at the lowest prices guaranteed. All major credit cards accepted with free delivery and setup for our local customers. Call us at 1-866-402-8714 if you have any questions.

Store Hours
Our on-line store is open 24 hours daily with "true secure" online ordering. 

Call us toll free 10 am - 6pm EST Monday through Saturday. Your order information line, 1-866-402-8714  is open from 10 am - 6pm EST Monday through Saturday, but we are usually working much later into the evening and on weekends, so give us a call.  We do not use answering machines after hours or to screen calls. After hours if we are not in, please call back. We will do our best to help you.

Payment Terms
We offer many more forms of payment than most merchants including:

• Secure Credit Card Payment
• Printed Phone Order where you may call the number to our Office
• Credit Card or Check by fax
• Printed Order where you may have a copy of an order to mail a check

Your Security is Important to Us
Safe & Secure --  We protect your transactions by encrypting sensitive data from the point of entry by the customer right through completion of the transaction. Your purchase is not debited when you make your purchase as most other sites. We only charge your purchase once your selection has been shipped.

 Warranty
Howard Miller offers a limited two year warranty on grandfather clocks and a one year warranty on mantel, wall and tabletop clocks.   You can view the instruction manuals that include warranty information at:  http://www.howardmiller.com/Manuals/Default.asp

If any problems occur with your merchandise, you should contact us and speak with a customer service representative.  All you have to do is report the problem and we will take the rest!!  If your product is still under warranty, NO cost will be incurred on your part to have the merchandise replaced or repaired.

Your Privacy
 We will not, under any circumstances sell your personal information to third parties. This includes profiles, purchase and email addresses. The information given to us by our customers is used ONLY to fulfill orders and communicate with them about their orders, delivery fulfillment or financing requests. 


Thank You for your Consideration,

Robert C. Pearson

Grandfather Clocks

Table Clocks

The Clock Depot
3750 Durham Chapel Hill Blvd, Durham, N.C. 27707
Factory Authorized Howard Miller Distributor and
Ordering and Information, Call Toll Free at 1-866-402-8714
Store Hours:  Monday - Saturday 10:00 - 6:00 EST