Return Policies

simple and flexible return policy for clocks online

We offer a flexible return policy for clocks online with NO RESTOCKING FEES.

Clocks ordered today are returnable up to 30 days after receiving them 
 

if you need more time. please let us know and we will meet your needs.

Should your selection not be what you expected or meet your needs, please call us after receiving your new clock and we will offer a return authorization where you may ship the selection back to us for a 100% refund of your purchase price on all wall, mantel and desk clocks.

We charge no restocking fees! Most sites charge a 15% - 18% restocking fee, no restocking fees here with our return authorization completed.

We only ask that the customer be responsible for shipping the selection back to us.   We credit the full purchase price of your return usually within a few hours of receiving your return. Any returns must be shipped exactly as received with all manuals, packaging, and parts to:

The Clock Depot
3400 Westgate Dr - B11
Durham, NC 27707
866-402-8714

*Personalized, Custom made, floor clocks or cabinets are non-returnable.
 

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