Recent Customer Comments and Reviews
Posted on January 24, 2018 | By clockde
A few comments from our clock customers on going through 2018
Thank You!! for sending my two Orders already placed separately as I asked! And Many Thanks Too for getting both my Orders shipped out so very quickly! I knew your store The Clock Depot would be (and is) the #1 BEST place to purchase and Order quality clocks including Howard Miller Alarm Table Clocks. I greatly appreciate your special help in Ordering my clocks as needed!
Again: So Much Thanks!! to you all for the special help!
C. Murphey – Tupelo, MS
Just wanted to thank you for the EXCELLENT customer service you provided to me today. I bought a Howard Miller Virgo Bronze clock from you on Oct 24th for our brand new RV and I was very happy with it. After working for about a week, the hour hand began to spin freely and when I wrote you about it, you promptly are sending me a new clock…even providing postage to send the one I have back to you!! Wow, I am so very impressed with your customer service. In this day and age, this is what sets businesses apart. I will most definitely recommend you to family and friends. Thanks so very, very much!!!
Oak Harbor, WA – Virgo Wall Clock
Thank you for posting the instructions for the Seiko Westminster Whittington in regards to chimes setting, etc.
It is very much appreciated! Love the clock!
Mr. Emininoff – Allentown, PA
We received our clock yesterday and we are so excited and pleased with it! Thank you for your excellent service. We will definitely recommend your store in the future.
Again, thank you so much.
Jennifer S. – Ryland Heights, Kentucky
Howard Miller Alford Grandfather Clock
I received the clock today and it is beautiful!!!
Thank you so much for all your help with this order!! I really appreciate you taking the time to create this for me so I could see what I was getting.
Have a Happy Halloween!!
Bobbi S. – St Paul, MN
Bulova Tabletop Clocks
Thanks. I just put it up. Looks great, sounds great, works well.
Robert F. –
Howard Miller Alvarez Wall Clock
The clock arrived yesterday and works like a charm. My previous model after 10+ years no longer snoozed for me, so it’s wonderful to have a working travel alarm again.
BEVERLY HILLS, CA
Seiko QHL004KLH Travel Alarm Clock
Great customer service
J Lacy – MORAVIAN FALLS, NC
Bulova B8120 Pedestal Alarm Clock
The corner cabinet was delivered today
It was spot-on ( as advertised )
Driver ( Justin Tate ) was exceptional +helper Joe
Thanks, Raymond H. – Fairview, PA
Howard Miller Embassy II 680-290 Cherry Corner Curio Cabinet
The clock just arrived and it is just beautiful. Once again thank you for
all your help.
Mary H. – Youngsville, NC
Bulova B1512 Exeter Chiming Mantel Clock –
Great news and great service!!
Thank you and enjoy your weekend.
Tim G. – Cheshire, CT
Howard Miller Libra 625-530 Wall Clock
I just wanted to thank you and let you know that I received on Saturday my Bulova Tremont mantel clock (order #212970) and am very pleased, it is exactly what I wanted.
I am a returning customer and have purchased 2 other clocks I still have (shown in the picture below) from Clock Depot over the last 15 years. I went right to your website when I decided to purchase my mantel clock because I knew I would be able to get just what I wanted and ask any questions even though I live in California, far from your location.
I also would like to express my appreciation for your excellent customer service.
I am so pleased to be able to purchase from a company like yours and will be happy let everyone know that my unique clocks came from The Clock Depot, all the way from North Carolina!
Thank you so much and best wishes,
Margaret S. – Sacramento, CA
Bulova B7340 Tremont Desk Clock
Thank you so much for taking care of this for me! The order arrived today and the plate looks great.
Susan J. – Smithfield, VA
Howard Miller Tabletop Clock
The clock is happily chiming and keeping time perfectly.
John C. – Brattleboro, VT
Hermle Ships Clock
Just wanted to send a big THANK YOU for the stellar service.
The flag clock arrived sooner than I expected and in perfect shape.
My son absolutely loved it. Said it would be the perfect addition to his new office at the police department.
Though you may consider it your normal level of service, I considered it to be above and beyond.
Now I know where to shop in the future.
John H. – Holiday, FL
Howard Miller Tabletop Clock
Thank you again for quickly shipping the clock! It looks beautiful and fits in great with my decor.
Nicholas W. – Rancho Cordova, CA
Hermle Archway Mantel Clock
I wanted to thank you for the great service and care in the clock delivery. I absolutely love it.
Thanks for assistance in this matter.
Thanks again, this purchase has been a complete joy!
Lynda J. – Oriental, NC
Howard Miller Davidson Floor Clock
Hey robert! We received the grandfather clock. It’s beautiful.
Yes we also received the mantel clock. It is also beautiful.
Tracy E. – Las Vegas, NV
Sligh Grandfather Clock
Hi Robert! Thanks so much for your quick response. Yes please, I would be very interested in buying more of your illuminated wall clocks. Thanks again!
Thank you so much.
I really like the clock I ordered. It fits perfectly in my house.
Suzanne C. – Yuba City, CA
Howard Miller Large Wall Clock
I don’t like to shop online but to get a special gift for my brother, I bought a clock from The Clock Depot. To make a long story short, Robert at The Clock Depot went out of his way to make sure the clock was delivered on the date I asked for, and he was awesome when he spoke with my brother to resolve an issue with the clock. I highly recommend this company!!! I am going to order another clock for myself!! Thx Clock Depot!!
Doris T. – Murfreesboro, TN
Howard Miller Harmon 625-374 Reproduction Large Wall Clock
Thanks much for getting back to me so fast.
Thank you so much for wanting to add my name to your list of techs. It would be an honor!
Russ B. – Chester Springs, PA
I received it yesterday. Thank you for the quick service. The clock is very nice- perfect on the bedside table that I ordered it for. I am very happy with it!
Mary Kay Barnes – Irvine, CA
Howard Miller Tabletop Clock
Thank you! I appreciated the care in which the clock was shipped and how quickly it was delivered.
Kelly H. – Auburn, AL
Howard Miller Brinell Tabletop Clock
Thank you Robert. I cannot tell you the last time I have had such excellent support and service from any merchants, you and Joseph definitely go above and beyond my typical experience in the past, no matter what the item being bought.
Again, my deepest appreciation for all the support and assistance from you and Joseph. I am also looking forward as well to that pulley clock that we have discussed.
L Mahon, Tallahassee, FL
Howard Miller Arendal Floor Clock
Thank you soooo much Robert! I assumed I would have to hire someone to assemble everything and set it up. Sounds like even I could do it myself.
We received the clock and it is working great. I enjoyed the cuckoo this morning. Next time we are in that area we will try and stop by and check out your other clocks. Thanks again for all of your help.
Robin J. – McKinney, VA
Black Forest 8 Day Cuckoo Clock
🙂 very happy about this gift.
Thank you. Dr. M. is a 75 year old physician who does research and is still a practicing physician.
Nice man and definitely has made a difference in the care of his patients.
Thank you for the beautiful clock.
Beth Israel HealthCare
I have received my order in good time and good condition!
Whoever I placed my order with was knowledgeable and helpful.
I would have no problem recommending your company to anyone.
Thank you for your service!
I. Boyle – Linden, MI
We just got our clock and we love it!
Jon P. – Hermle Klein Mantel Clock
Thank you, it arrived today.
It is quite nice.
I hope our recipient will love it, too!
Deborah A. G – Harvard University
I have received the clock and it is perfect. I love it! Very happy about this gift.
Thank you for the beautiful clock. Your service has been extraordinary!
If anyone wants a reference, send them my way!
Howard Miller Bailey
Clock arrived in great condition – thanks for sending so promptly. I was
sold after viewing YouTube video showing clock in alarm mode.
Seiko QHE090SL Flashing Light Alarm Clock
This is the second clock I bought from Howard Miller, and I love both.
KANSAS CITY, MO
Howard Miller Flaire 645-713 Crystal
Good evening Joseph. I wanted to let you know that the clock arrived safe and sound today. I want to thank you for your “Excellent” customer service you provided with this order. I look forward to doing business with The Clock Depot in the future.
Seiko Wall Clock
Wow! You are the best. Great Service!
Thanks so much
Robyn M, CLARINGTON, OH
Bulova B1845 Durant Mantel Clock
Great clock and great service!
M Rose, Hopewell Junction, NY
Good morning ,
We just wanted to thank you for all you have done in helping us with our clock.
It arrived in perfect condition and seems to be working like a charm
We appreciate all and can now enjoy a beautiful clock. So happy.
We received the clock today and are so pleased with it! Thank you for a wonderful experience all around!
Wonderful, thank you for your excellent customer service
I will recommend you to everyone!
The clock I ordered arrived yesterday. I needed a perfect gift for my father’s 94th birthday and this will certainly be the perfect gift for him. I am VERY pleased with the clock and I know he will certainly enjoy it.
Thanks so much for the prompt shipping and delivery.
Have a wonderful weekend,
Great Service. Thank you so much.
Howard Miller Langeland
Received the clock and everything seems to be working great!!!
Thank you the clock is beautiful
Howard Miller Peyton 645-784
We received our clock today, it is beautiful. My wife is very happy with it.
Robert, thank you for the update and the helpful instructions on hanging the clock.
I appreciate the excellent customer service!!
Hermle 70989-T30141 Wanduhr
Thank you so much for your wonderful customer service. It’s been a long time since I’ve dealt with such personal and thorough service. It was a pleasure.
Thanks for your response and instructions. Worked great. Also, you have a fine website and I have bookmarked it for future reference and clock purchases. I am going to tell my friends about the Clock Depot.
Take care and thanks again!
I just received this beautiful wall clock yesterday and already LOVE it! Elegant and completely silent! Such a good choice in my somewhat modern style kitchen. The service from this company was exceptional. I emailed a question and got an answer in minutes and my order came in 2 days, packed well and free shipping, also the clock was on the winter sale. I am so happy with my purchase of QXA520WLH .
Good morning!! it arrived today, it is beeeeeautiful !! have a great
weekend. thank you!
Christine O, , Dumont, NJ
We love it, and it looks great in our RV. Thank you!
CBRE – Tavares, FL
Thanks for the fast service and for having kept us in the loop with your updates. Both clocks are here now, and they are operating perfectly. It’s been nice doing business with you–we’ll remember that the next time we’re in the market for a quality clock, and we’ll certainly recommend The Clock Depot to our friends.
Patricia T.and Pat W.
I recently ordered a clock from you after having to return the same model to Amazon because of damage. Yours arrived very quickly and in perfect condition. I will definitely be a returning customer! Thank you!
Jean L. , Sullivan, MO Callahan
Received in perfect condition!
Joe H, Saratoga, CA
Good Morning; Thank you for the great customer service. The order arrived and all is well. After a three hour thaw out (cold snap) I have the clock on the weather station up and running. Everything seems to be in great working order. Could there be an engravable addition to the weather station? At any rate,
thank you again for the opportunity to do business.
Jim B. Elizabethon, TN
First off, WOW shipping and delivery was FAST!!!! The clock was a simple octagonal shape, but it matches the one my wife got from her dad in 1982 for her first apt. She loved it. The old one stopped working after 35 years, which is not bad.
Thank you. The clock is up an appears to be working well.
Have a happy new year!
Ralph A. V. , Boynton Beach, FL
To who may concern,
I got the clock and I love it.
Thanks for your excellent service.
Robert, yes I really love the clock and want to try another one.
We received the new clock today and it has worked PERFECTLY from the very first hour.
Nancy T. Columbus, OH
I can not say enough good things about the Clock Depot! I had another company do me wrong, and the owner at the Clock Depot went above and beyond to make sure that we received the clock for my mother, before Christmas. This company is the epitome of excellent customer service! I will definitely recommend everyone I know looking for a timepiece, to contact Clock Depot! Thank you so much for saving Christmas! My mother cried and we all felt the presence of my grandfather who recently passed. This was by far the saddest, yet best Christmas ever!
Thank you Thank you Thank you!
I hope your Christmas was a Merry one.
I just want to let you know that our new clock arrived very promptly and that it is in perfect condition!
…. just as you would expect from their products.
As I told you before, we are big fans of Howard Miller clocks and fully expect our 3 to be handed down to (at least) our grandchildren.
We really appreciate your prompt help in our purchase.
A happy 2018,
Joan and Thomas D.
Happy Christmas and thank you for the great service.
Blessings Sister Alice
Thank you so much for the beautiful clock. My sister is enjoying it every day!
Thank you and Merry Christmas!
Linda B. Barrett
I received the clock and it works beautifully
John F. Maggie Valley, NC Winston
As promised, the clock arrived on Saturday and it is more beautiful than the picture!
It was a pleasure speaking with you; have a Blessed Christmas.
Joan R. STATEN ISLAND, NY Yorkton
Yes, I did receive my beautiful clock. I will not put it on my mantel now bc I have it decorated. Can’t wait to see how it’s going to look. Thank you so much for your
fast delivery and all ur help. Wishing u and yours a very “Merry Christmas and a
Happy New Year”.
The clocks have arrived ready to tell time.
Thanks for moving all this forward!!
John C. , Underhill Center, VT
Clock has arrived. Very nice clock.
Thanks. Kathryn M. Cerry Hill, NJ – Braxton
Just a note to let you know I love the clock! 🙂
Kathleen J. Brookline, MA
Thank you so much for your prompt response!
I really appreciate it! Puts my mind at ease!
I’ve never heard of your company before, but will surely tell my friends & family about it. Merry Christmas & Happy New Year to you and your family!
Donna M., Stoughton, MA
Thank you for the fantastic service. I received the clock and its working fine.
This beautiful clock was delivered tonight, and I am so pleased with it! I just called your company.
All the best,
Thank you. The clock set itself overnight. These are wonderful clocks.
Jack M. -White Rock, NM
Thank you for the fantastic service. I received the clock and its working fine.
Thank you so much for the clock that I ordered, it arrived before expected delivery date and in perfect condition. You far exceeded my expectations, especially during the Christmas season. I will certainly refer your company to all my friends and family. This is a special gift for my one of a kind mother in law. God blessed me with her about six years ago. She will be 98 this January, 2018
Merry Christmas to you,your family and staff.
Columbia City, IN
Yes, they are up on the walls—beautiful and practical, thanks!
Bonney Lake, WA
I wanted to let you know how much I enjoy doing business with your company. I placed an order for a Howard Miller desk clock (model #645-745) on 11/28. You shipped it out on the same day, and it arrived two days later. That’s what I call FANTASTIC customer service! I had the same experience last year when I ordered a clock from you for my daughter. I am so impressed with your fast service and quality merchandise that I don’t hesitate to tell others about your website and my two great experiences with doing business with you. Thank you for making my gift-giving so effortless!
Nevada City, CA
Thank YOU for the great communication and quick shipping. It is so nice to be able to call and talk to a human when I have a question. You also did everything you said you would as far as shipping and notification.
That is a lovely way to do business.
Good morning, The clock was delivered this a.m. and it’s perfect. Thanks a heap for
taking the order and your assistance with my choice. No one could have been better!
I hope you have a real good day.
Our clock is up and running perfectly! We hung it Friday afternoon, got it running, and it stopped a few hours later. So we adjusted so it was “in beat” and it has been going fine ever since.
It is a beautiful addition to our home!
Thank you so much for your door-to-door service!
Received the clock yesterday and have it hanging on the wall. LOVE IT! I went with the Seiko instead of the Howard Miller after reading reviews on Amazon where the Seiko gets much better feedback. I think I am really going to enjoy this one. It looks good on the wall.
Seiko QXA102BC Quartz Wall Clock
Robert – indeed it has. Great clock, even better service.
I can’t thank you enough my grandfather clock did not chime for over a week and nothing would get it to go and finally when it did for a very short time the time was not correct with the hour your instructions were wonderful it’s working and I am extremely grateful thank you for the excellent advice.
Your instructions were absolutely perfect very good to understand and very very much appreciated thank you the clock that has been in the family for over 20 years is working now thanks to you
Joanne – Detroit, MI
I Received the clock I want to thank you, very great service.
Just wanted to say Thank you very much for running your company the way a Great company should be run. When the first clock arrived damaged, I thought to myself what kind of hassle am I going to deal with trying to get this exchanged. I sent you an E-mail the night I received the damaged clock. And in the morning when I checked my E-mail I was flabbergasted to find not only did you return my E-mail already, But you had a replacement clock already in the mail to me. You are AWESOME, And I will definitely share my experience with your company. Again thank you very much.
John H. Jr.
Howard Miller Virgo Wall Clock
If only more places were as good as you. Glad I found you 😉 Very nice clock ;-)))))))))))))) I actually have this very same clock in my sunroom, and I swear I haven’t changed the battery in it in several years! I can’t remember!… So I wanted another one. I can stick my older one in my bathroom and put this new one in my sunroom. I think Seiko makes a good clock. I have a feeling they just are better than the average clock you buy in the store. They seem to go on forever…
Thanks again! This rocks! If I need another one, I know where to go! You packed it REALLY well too!
East Stroudsburg, PA – Seiko QXA102BC Quartz Oak Wall Clock
I’ll make a recommendation on Facebook to my friends and family. The Clock Depot is fantastic!
Fort Collins, Colorado
Bulova B5404 Port Jeff Wall Clock
I received the new Bulova wall clock and it works perfectly.
Thank you for your excellent customer service. I have already told others about The Clock Depot. It has been a pleasure working with you.
Fort Collins, Colorado
Bulova C4810 Manager Wall Clock
Hi Robert, The clock arrived in record time, I put it together and hung it and find it works really well. Love it and want to say a big thank you for sending it.
With God’s Aloha,
I received my order and I just love it. it fits perfect and it looks great. Thank you for the quick service!!!
Joyce j -East Troy, WI
Thank you . So very pleased with the new glass dome. It fit perfectly. The service which you provided was excellent. I will be ordering from you again.
Anne C. – Pantego, Tx
Our clock was delivered yesterday evening and we are thrilled with it. We got up and running with no problem.
Thank you for your help and we will highly recommend the CLOCK DEPOT
Green Valley, CA
Truly a wonderful clock. Exactly as pictured and expected. Very pleased with the price point as well. Thanks. Roger M.
Clock Depot is 5 stars on every scale. 1)The customer service is phenomenal. Personal emails keep you updated in real time that your order is received, packed and shipped! (I placed my order over the weekend and it was shipped Monday!)
1) The customer service is phenomenal. Personal emails keep you updated in real time that your order is received, packed and shipped! (I placed my order over the weekend and it was shipped Monday!)
2) Price is impossible to beat! I compared to all the big sites and they did not compare. The free shipping saves even more money!! Clock Depot saved me at least 25 percent over “bargain” sites.
3) Quality is amazing!! This clock is really incredible and knowing it came from Clock Depot, I am confident if I have any questions they will be knowledgeable and responsive!
LOVE this clock and Clock Depot!
Robert G. (from yelp)
I am so glad I found your site, I’ll be back!! You have AMAZING customer service!! I am known as the crazy clock lady, and really like unique pendulum wall clocks!
Have a great Labor Day weekend!!
Yes, I love the clock!! Was a little worried, the face came loose during shipping, but I was able to fix it and the clock works great!!! It looks fabulous on my wall and the “bell” is just right! Not too loud!!
Thank you again!!
Delighted to hear the gift I ordered from you was delivered today. Thanks for making sure this order arrived on time; the wedding of my God-daughter is a very special event and it was important to me that she had time to
open her gift before the weekend.
You were very helpful and pleasant to work with. Be sure I will consider the Clock Depot next time I send a special gift.
Thank you again.
I received the clock. It is really pretty. It will be a Christmas gift.
Weems and Plath Endurance Nautical Clock
I received my clock today and I absolutely love it! Thank you Robert for your help. The clock is working like a charm. You’re an Angel!
Wow…The clock arrived yesterday. IMPRESSIVE Turnaround time indeed. It was worth waiting for. Thank you very much.
San Francisco, CA
– thanks again for all your help.
Thank you Robert…
Great customer service! Very positive experience overall…
Ed S. , Redwood City, CA
Thank you. My wife and I are extremely happy with the clock. It works wonderfully and it matches out cherry entertainment center. When we purchase our next clock for the dining room, we will most definitely purchase from The Clock Depot.
Buffalo, New York
Thank you so much ! I did figure it out last night- I just kept moving the dial past 12 and every 24 hours I would check how many chimes until it was correct. Love this clock!
Thanks again for your quick response!
I love my new clock-it’s beautiful! It arrived well-packaged and right when expected. I enjoy it immensely.
Thank you so much.
Thank you very much! I received my Bulova Holyoke clock in person and its keeping time now to my right as I write. It is the perfect replacement for the Bulova radio-controlled clock that I inherited and recently stopped working!
Thank you Robert!
I can’t believe how quickly this has shipped! I am very impressed and excited for my dad to receive his new clock!
You are amazing. When I called you and ordered a clock for Father’s Day….just a couple of days ago, I never expected it to get here on time. Thank you so much.
You are extremely organized….not the norm these days.
Evanston, IL bedford
I got the clock today- Friday- it was exactly as described and considering I ordered it on Wednesday I was amazed to get it so soon.
Brooksdale, FL C3383
The order has been received. Thank you very much! I love these clocks. We have them displayed in our conference room.
The clock is beautiful. Thank you for your very quick service and for the confirmation of the order being processed. It has been a pleasure ordering through The Clock Depot!
Thanks so much for the fix on aligning the chimes to the correct time! Have had my Westminster mantle clock for over 40 years (it was my Mom’s retirement gift & she’s been gone for 29 years!). I’m so thrilled that I was able to get it back on track, with your help!
New York, NY
In just two days we received the clock we ordered from you. Thank you for such wonderful service.
It is on our mantle and is chiming away!
I can’t say enough about The Clock Depot and your service.
Keep up the good work.
Mickey and John G.
West Columbia, SC
Thank you very much for a very pleasant and easy transaction: Excellent product at a really great price, shipped immediately (instantaneously, I’d say) with 2 day delivery, and the item was packaged superbly. Excellent communication from the seller. I truly appreciate the personalized attention I received. The Clock Depot gets my absolute highest recommendation, A+. I couldn’t ask for more or better. I know exactly where to buy my next clock and whom to recommend.
Thank you again,
Alex S. (Jacksonville, NC).
My clock is home. The clock arrived, as you see, it is set and it is beautiful. It fits
nicely in my hotel studio, downtown Long Beach.
Thank you so much for this now retired piece!
Dr. BL Adams
Long Beach, CA
Howard Miller Tabletop Clock ordered at 12:30 today and shipped by 12:58. “That is some INCREDIBLE Customer Service….. Thank you!!”
I want to thank you SO MUCH!! I got my clock today. It is a graduation gift for son, who is getting his civil engineering degree Saturday!!!! It got here just in time. You don’t know how happy this makes me. It will be great for him to open this and everyone can see what it is. Again, thank you so much. I can’t tell you how happy I am with your service. I do appreciate it.
The clock has been received and we are very happy with it. Thank you for your prompt service. I will recommend you to others.
Haw River, NC
Great clock!! It came today and I am quite pleased.
Thanks a bunch,
We are very pleased with the replacement clock. Thank you so much for your great customer service. Stay in the lookout for another clock order that we will be placing soon. Have a great day!
I did receive the clock. Looks great, thank you!
Tristan C. Greensboro, NC
I ordered a cool clock for my wife. You shipped it the same day I ordered it and sent numerous emails keeping me informed about my purchase. My wife loves the clock, your customer service is second to none. Thank you so much. I will purchase here in the future.
Arrived as expected and looks pretty nice.
We LOVE our new clock.
Excellent clocks and great service!
Kenneth G. , Houston , TX
I am very pleased with my clock!! It looks great in my guest room. Thank you!!
Thank you for great service, product and follow up. Yes, it arrived today and is perfect! Lea
It arrived yesterday; It’s perfect! Thank you for your great service!
Castle Rock, CO
Thanks so much for your unbelievable customer service. I’ll certainly be
back to your company to purchase more for my family. I’m so happy with this
Thanks very much – Linda
How in the world did you do it? I ordered this on the phone just 2 days ago – and it’s arriving today. I’m so impressed with your company and will be ordering more clocks as gifts for family and friends.
Really happy about your fine customer service and quality items for sale.
I got it, it is beautiful! Thank you so much…. it is already at the engravers!
Mary Jane D. , Orcutt, CA
Thank you Robert. I received my clock yesterday and now have it on my living room wall. It looks and sounds great and keeps great time. I hope it continues to perform as it is now. Thank you for you great service.
Thank you for you great service.
Steven M. , Westport, MA
I purchased a clock for my son. Ordered from Florida over this past weekend, shipped from North Carolina on Monday, delivered to my son’s front porch in NW Pennsylvania on Wednesday morning. Amazing!
It was double boxed, securely packaged and arrived in perfect condition, glass face and all.
He loves it. No more ticking second hand to keep him awake!
Beautiful, quality clock, excellent price, and fantastic service. Perfect transaction.
Thank you so much!
William B. ,
Just wanted to let you know I received the clock today and it is perfect! It is exactly what I was hoping for—looks great in our family room!
Thanks for your prompt service too!
Brenda W. , Chester Springs, PA
Thank you, thank you. Love the clock!
Love the clock!
Stanley S, SANTA MONICA, CA
It is here and everything is fine. Your company has been very pleasant to work with. Have a great day.
Mary Lou V. – Laramie, WY
I received my lovely clock today and I am thrilled! It is beautiful!
Mary O. – Santa Monica, CA
The clock was received, has been set and seems to be working fine. Thanks for your superior service.
Barbara D. – Cleveland, NC
Got it. Thanks. Well packed too. Excellent communication.
Wish more companies were as professional as you guys.
W. Yarbrough – Porter Ranch, Ca
We got it yesterday. It looks great and is silent too. Thanks so much.
Thanks so much.
Charles C – Helena MT
We are thrilled by the clock and your fast service. Keep up the good work
Steve M. – Massillon, OH
Hello Robert. I received the Beatrice. We love it. I just want to say thank you for answering all my questions and thank you for the great service. I will definitely be purchasing through only you in the future.
I received it today and my husband and I set it up and hung it on the wall. It’s beautiful. We’re very pleased with it,
Gail H. Pompano Beach, Fl
I like the clock and delivery time was good.
Paul V. – Plymounth, MA
Thank you so much for making sure the clock reached me in time for Christmas. Your customer service was amazing and I appreciate it. Also, the clock is beautiful. [😊]
Kristi Van D.
I can not say enough good things about the Clock Depot! I had another company do me wrong, and the owner at the Clock Depot went above and beyond to make sure that we received the clock for my mother, before Christmas.
This company is the epitome of excellent customer service! I will definitely recommend everyone I know looking for a time piece, to contact Clock Depot! Thank you so much for saving Christmas! My mother cried and we all felt the presence of my grandfather who recently passed. This was by far the saddest, yet best Christmas ever!
Thank you Thank you Thank you!
Thank you for your fine service – I would highly recommend your business to
anyone shopping for a clock.
Northern Cambria, PA
My niece said that the clock arrived yesterday. She’s going to wrap it for me so I can give it to my sister on Christmas Day.
Thank you very much.
Thank you so much!
My dad said it was a beautiful clock and loves it.
Thank you for your great service and getting it there so fast.
Have a wonderful Holiday Season!
Yes, I sent you an email to tell you that it had arrived and that I love it!! No light is wonderful!
Thank you , I received the clock, thank so much it is beautiful!!
Extremely happy, I will shop with you again!
East Stroudsburg, PA
The clock arrived yesterday and I put it to use right away. I love it! No light to keep me awake! Thanks, Thalia
Everyone loved the clocks. They are very beautiful!
I came by your store in the fall on the way to Cherry Grove and purchased a mantel clock. I just wanted to let you know how much I have enjoyed it and love the Christmas carols it plays. It is a wonderful asset to my home.
Thank you again for your help in making the selection.
MERRY CHRISTMAS AND HAVE A WONDERFUL NEW YEAR!
Janet W. (Lynchburg, VA)
I received the clock on Tuesday. Thank you so much!!
My husband will be thrilled when he opens it on Christmas morning.
Inman, South Carolina
I just wanted to say thanks for all the help you’ve given these people in the comments…you’ve really gone above and beyond, taken the time to share very well thought out, helpful responses, and haven’t gotten much thanks for it.
So THANK YOU!
Yes! We received the order…
Thank you for the excellent customer service…
You sir, are my “clock guy” from now on!
Have a joyous Holiday Season…
New Orleans, La
Looks great and seems to be working fine.
You have been great to deal with and so much appreciated.
Merry Christmas and thanks again.
I wanted to let you know that I received the clock this evening. Thank you so much for your assistance with this.
Beautiful clock as well!
New York, NY
Hello Robert — Wow, what great service!
I first saw this clock on Amazon & it had many positive reviews. When I checked back to order, it was out of stock. Then I was fortunate to find your website. I’ll happily recommend The Clock Depot to my friends.
take care . . . Tina B.
Santa Fe, NM
Thank you, Robert! Very efficient service!
DALE T. Interior Planning & Design Manager
I’m very pleased with your prompt service and price of clock. Also, the email that tracked the parcel. Thank you!
Haddon Township, Nj
I Just wanted to send a quick note of thanks to the Clock Depot for outstanding service regarding my clock purchase. I was kept informed trough the whole process and my order arrived in a very timely manner.
Robert, we received the clock..in good shape and beautiful.
Thanks for all your help and for being so nice. Barbara .
Thank you for sending the clock, Jenny and Eric are thrilled to have a piece of home in their new home. Jenny grew up with the Westminster Chimes from our Seth Thomas wind-up clock, now she can have it every day at her house.
She liked the design and the size. Appreciate your help in getting it to the right address.
Thank you so much for your prompt service. I received the glass dome for my anniversary clock. It was packaged very well and was the perfect replacement piece. I appreciate the emails confirming the transactions and delivery and the ease of ordering online!! Super service!
Thank you for such prompt attention to my order of the Rhythm alarm clock. I received it within three days of when I ordered it. It is exactly what I wanted! I am very pleased with both the alarm clock and your prompt service! Thanks so very much!
Thanks so very much!
I received the clock today. Thank you very much for handling this in a very professional manner.
I will not hesitate to order more clocks from you in the future.
I want to thank you for the video you sent on re-installing the pendulum attachment for my new clock. My husband and I are well pleased with the clock! I am very happy that I don’t need to wind it also. The chimes are lovely, and I can control the volume.
Thank you again for the help. You went out of your way to see that I was happy, and I AM!
Order arrived. Such an easy experience, thank you!
I did receive it the time you gave me, and was very pleased with my
Once again, thanks for your help.
Thank you SO much! We received it in perfect condition. Thanks for such quick and helpful service!
Beautiful clock…thank you!
Robert, thank you. I love my Hermle clock — I am proudly displaying it here at my new office, and it is always a great conversation starter when people arrive. My thanks again — the new wall anchor set arrived this morning. Thank you again for sending — customer service has been fantastic.
Thanks for much. That was about the fastest delivery I’ve been a part of.
Thanks for your help.
Santa Fe, NM
Thank you so much for your fast service! I received my glass today in perfect condition and couldn’t be happier! My clock is now protected once again. Thank you!!
Thank You for your follow through and great customer service. Appreciated
SAN FRANCISCO, CA
My Howard Miller grandfather clock was delivered today. I am so very happy
with my selection, it is my first grandfather clock. The DVD I received
prior to the clock being delivered was so helpful for me that I was able to
setup the clock this morning without help from my husband. I will
recommend your company to family and friends.
Always a pleasure doing business with The Clock Depot! Thank you for your personal attention
to the “birthday clock” for my little sis.
Crystal Desk Clock – San Antonio, TX
Very impressed with the entire process. From item to ease or ordering to speed of delivery. Thank you!
Got it, love it, already hung on the wall! Thank you very much for the
great service and follow up. Would not hesitate to recommend you to others.
The clock arrived today, 6/23, and it is in good shape (packed well).
It is also a very pretty clock which blends well with our kitchen cabinets. We like it a lot.
Thanks for the quick delivery.
Just want to let you know that we received the clock we ordered (order
#204645) and it looks very nice.
Just wanted to let you know that I love my clock! It’s exactly what I was
looking for and your order process was seamless. Thank you!
B. St Clair
Well, we received the BEAUTIFUL clock. Have it all set and on the wall. Looks great, sounds even better! We love it. Makes my heart swell with happiness.
Thank you for your time, info and fastidious shipping.
I would highly recommend your company!
Thank you, so much, for your speedy delivery! I love your
Best Regards, Julie
Alarm Clocks – Stockton, CA
This clock is beautiful. It was easily worth the extra money and it fits perfectly in my living room’s new décor.
Physically it’s actually a very good fit with my furniture, something I didn’t take into account when I selected the Bulova. I’m very impressed with your company service and would highly recommend you.
Wow..thank you! That was super FAST!
Awesome, I am thrilled with your customer service and delivery of orders. I already have it. Your efficiency is outstanding.
I still need to put batteries in and find a location for it. My Mom will be thrilled with hers too.
Thank you so much!!
St Louis, MO
Oh thanks. You probably know how difficult it is to find a wall clock with the specifications as that being shipped.
Unbelievable, and a relief when after considerable time over, off-and-on, the course of searches over several days, finally – ta, da! The Clock Depot has the 110v with a built-in Lithium back-up!!!! Wow, it’s as if God winked at me. So, Thanks Robert, et al! I am the kind who will do the free marketing by sending droves of people your way who also need it.
The quality of the Howard Miller clock that I ordered for my husband was beautiful.. He and I both where extremely please with my purchase.. I would highly recommend your company, both quality and timely delivery where extremely satisfactory…
Early Branch, SC
Wanted to let you know that we love this clock and thank you and your father-in-law for taking such good care of us. Also, your father-in-law said to send you the the information of how we want the engraving to read,so this is what we would like for it to say. Alan and Maria Perry
April 23rd 2016
Thank you again, and if you would let me know that you got this message I would appreciate it.
Thank you for the expedited processing of our order, Robert. The cabinet arrived yesterday in good shape, and the movers did a good job placing in the chosen spot.
I just had to tell you I love my clock. I finally feel calm when I wake up rather then irritated with a constant loud buss with my old clock.
Thanks for your website. 🙂
Today is April 4th and I received the replacement clock. Thank you for excellent customer service…..clock is working well so far! Thanks for being so responsive. I notice that some kind individual set it and checked it
before sending. I appreciate the good customer service.
Alarm Clock – Sarasota, FL
Hey Robert, my Bulova B1845 Durant II Mantel Clock, to my surprise arrived about three days before the scheduled arrival date. It was packed extremely well. It is everything that I hoped it would be. It’s a beautiful piece, so elegant and well made. The crystal like balls on the pendulum give it such an elegance, especially when the light hits them a certain way which causes them to sparkle. The sound of the chimes sounds so rich and realistic, especially for being a small clock. I checked on line and you were the only place that I could find that clock which chimed the hour. Thanks again for your help. It looks amazing on my mantel.
Mantel Clock – Taylor, Michigan
I do not know what role you play at your company but I can tell you this with certainty:
I have never had such excellent customer service.
May you and your company be continually successful.
Wall Clocks – Hampstead, New Hampshire
Large Wall Clock Belfair, WA
Indeed it was delivered. I love it! Just what I wanted.
The kids will no longer have to remember to call me to get me up. Even when you’re retired, there are times to rise early (doctors, bah!).
Bedside Alarm Clock, Avondale, Az
Just want you to know we’re loving this clock in our gym.
Not often you hear news, I’ll bet. AND it self adjusted at midnight for daylight savings time. I think it was Robert who helped me. I’ll be calling soon. We need a kitchen wall, that doesn’t look like a kitchen clock but doesn’t look like a den clock either.
B Korbin, Los Angeles, CA
Self Setting Wall Clocks
The Seiko chiming schoolhouse clock that we purchased has arrived, and in very quick time I might add, and the recipient is thrilled. She is a blind woman who was one of my first students back in 1965 when I began my career as a teacher for blind students in the public schools of Waterbury, CT. We have kept in touch over the years. She called last week to let me know that her long-faithful clock had gone to clock heaven, that she needed a new one and that it must chime the quarter hours. I searched for quite a while and your website had exactly what she wanted. She wanted me to take her to North Carolina to look at it! Needless to say, I just ordered it. She is thrilled to have it on her wall and to know that is is loud enough for her to hear: she has moderate hearing loss. I’m not so sure about her upstairs neighbor!!
Thanks for your prompt attention, and for a very serviceable product,
Peggy S. – Litchfield, CT
Great addition to our home and very inviting indeed.
Thanks again and have a blessed day.
Carlos J –
Thank you for being so considerate.
Yes…..I received my clock March 5th. WhooHoo …. I’m so happy, pleased, & just love-love it.
Ann P. –
We received our clock today and really like it. It couldn’t be prettier and the music is lovely.
Thank you so much.
I received my clock and it is really beautiful. I am glad that I purchased it. It is so much nicer and bigger than the clock that I was replacing.
Thank you! I did receive it yesterday. It is very beautiful . I just peeked at it in the box as I wanted to leave it packed as I am moving in a couple of weeks. Will contact you for help when I get ready to hang this and start it up. Thank you for your prompt shipping and selling such a quality product.
Skeleton Wall Clock – Louisville, KY
Hi, yes it came fast I was impressed . Thank You !!
Francis P. Toledo, OH
I received email from The Clock Depot stating my order was delivered and I appreciated as was in the name of the people I purchased it for.
Patrick and Denise loved the clock and may I add the service was very good. I liked how quickly it was delivered. Also liked being able to track the purchase.
The gentleman I spoke with when ordering was very helpful. Would recommend the Clock Depot
Received the clock just now and it’s up and running. I am very pleased with it.
We set up the new clock on Friday, when we received it. It is running very well. We are so pleased with it. Thank you very much for all that you have done for us. We are very grateful! You understand what good customer service is all about.
We will be happy to recommend you to family and friends.
Nancy & Jack B.
Skeleton Clocks, Salisbury, NC
Hi Robert…got the clock today and I wanted to thank you for such wonderful service—I am very pleased with the clock and think I will truly love it. Thanks for doing such a good business and offering free shipping.
I will spread the word of your good company.
Alarm Clocks, Charlotte, NC
Got the clock, and love it!!!
I went to your site to look at the rest of them (this is an issue in my family, and would like to purchase
four more!!) Put in ‘silent sweep wall clocks’, or quiet battery operated wall clocks,
When I purchased this one, I saw many.
Thanks so much. You probably don’t remember talking to me back in
October, (I’m sure you talk to lots of folks), but you played a couple
of clocks for me over the phone. You also were extremely helpful in
describing the clocks to me since I am blind and could not see the
pictures on the web. What was going to be for my husband’s Christmas
has turned out to be for his birthday instead. Thanks again for being
Clock has been received and I Love It! Thank you for all of your help throughout this entire process, when people ask ‘Where did you get that amazing clock?’, I’ll be sure to share my great experience with you and your company!
Thanks again and have a wonderful weekend!
I recently purchased a Howard Miller wall clock and received it a few days ago. I wanted to let you know how absolutely in love I am with this clock. It is the perfect color, size and runs beautifully. It was everything I hope it would be and more. It fits into the space and décor like it was made just for my home. Thank you for selling such beautiful products. It is my hope to purchase a traditional grandfather clock in the future and I will be seriously considering purchasing from your company.
Sincerely, Kathe K,
The Clock Depot – Customer Relations
I would like to take this time to inform you of the wonderful service I received from Bob Pearson. Not only did he walk me through the process of setting the clock up, but sent me a clock already running. This good service will definitely be passed on to my friends.
Bel Air, MD
The clock arrived Monday, the 11th, in good shape. I was pleasantly surprised at how fast it got here.
My husband and I really like the clock and it will fit nicely in the area I want it; I like the fact that it’s wood and not plastic around the outside edge….that was the reason I ordered this particular clock.
It was a pleasure doing business with you and I might be ordering another clock from you in the near future; I like the “silent” feature … no tick, tick…ticking!!
Thank you…………..Jackie Lewis
Thank you so much for your personal and timely customer service. A business with a live person on the phone is a wonderful thing in today’s world.
Thank you so much for the care and attention you gave to this order. Every time I’m watching British programs and see a weather station similar to mine, I will always think “but mine is much nicer”.
When I order my new grandfather clock, it will be from The Clock Depot.
THANK YOU SOOOOOO MUCH
EVERYTHING WORKED PERFECTLY!!!!
YOU ARE A GOD SEND—-AND JUST EARNED MANY MANY WINGS.
WITH THIS SETTLED ITS ONE LESS THING TO WORRY ABOUT AND I CAN GET OVER THIS STRESS!!!
THANK YOU SO MUCH,
Doreen S., Farmingdale, NJ
Howard Miller Magdalen –
11-10-2015 – Awesome clock. Thanks again for your wonderful customer service!
Thank you very much for taking care of the name plate for me as well.
Ann W. White Plains, NY
Bardwell Mantle Clock
Good Order! Thank you, these clocks are higher than average quality and the price was great. These will make great gifts this holiday season.
The clock was delivered yesterday as promised. I was a little worried when I read the box because it did not say anything on the outside about it being “quiet” like your web page description said – but it is! And it is beautiful. I had looked all over locally and online without finding anything I liked.
Finally hit a winner with your store.
Clocks – Redondo Beach, CA
I received the clock via UPS and it is just perfect. Thank you very much for being of such great assistance in getting this special wedding gift for a special bride to me in such good order.
Bulova Thayer Mantel Clock
This is Julie in Tallahassee, Fl. The clock arrived & is beautiful…I’ll confess, though I didn’t take it completely out of the nice cushioned box because I was afraid I wouldn’t get it back in!
Thank you for all your help when I was trying to decide which clock to get (I’m the customer that asked you to get a “key wound” clock out of stock so I could hear the tone)! I love clocks & will certainly be in touch in the
future as more family, children get married!!
Thanks again, Robert
Hermle Barrister Mantel Clock
Oh Robert, she is sooooo beautiful!!! and sounds so warm, OMG! OMG! I LOVE it!!! LOVE LOVE LOVE it!
The clock arrived so quickly it puts Amazon Prime to shame. It was
very well packed and works well.
Thank you, John H
Thanks so very much for the clock. It is EXACTLY what i wanted. I have been looking for a long long time for such a clock.
Never thought about using the Internet to find one until recently. It was very pricey, but i really like it.
P.S. the fast free shipping was a plus!
I can not possibly say enough about my experience with The Clock Depot. Every aspect of this transaction was superb. From the day I called with a question, to the day it arrived on my porch, was superb. I purchased a Hermle wall clock and that, is superb. I will cherish it forever. You are dealing with a company and the people who work there that not only care about the clock you are buying but also the person who is buying it . Any question you have, any concern you have, is resolved with a simple phone call. No menus to go through, a real person will address your needs. If you are in the market for a clock, look no further than the Clock Depot. Even the shipping was suburb. Fast, and well protected. Thank you Robert and the Clock Depot, for a wonderful experience.
Thank you so much for making my order so easy! Replacing a similar model of 25 years ago I bought in Santa Barbara, CA~
I have no idea where but this little clock has served me well, but time for a new one.
Santa Barbara, CA
I just wanted to thank you again for your prompt e-mails back when I was trying to make my decision. It started with my phone call asking for a video, and you continued to help me with further questions. I looked at many websites and had many choices of who to purchase with, but I chose your company because of your friendly and helpful service. I just submitted my purchase on-line. Thank you so much for your help, and keep up the great service, because that is what “won” you my purchase.
Rhythm Clocks – Aurora, CO
Thank you so much Robert.
I called and spoke to Joseph this morning. He was pleasant and helpful and I got the items ordered and shipped. Big THANKS to Joseph for his customer service and ever to pleasant manner!
We are anxious to receive this beautiful clock!
Again, thank you for your prompt reply and help.
Autumn S. Denver,
Robert, We received our order today of the clock we ordered from you, even with the Mega snow/weather situation we have here in the Northeast! Thank you for your efficiency in expediting our order.
It meant the world to us.
Its here. And its awesome. Thank you so much! A big concern was how loud it would tick… but it is very silent.
I am beyond excited! I am so sorry I didn’t find your company first.
It would have been here last week! Other nightmare of a company still wouldn’t have shipped!
Thanks for the prompt response.
What a sheer pleasure to do business with someone like Robert. Customer service is refreshing. Robert quickly resolved my concerns and did so kindly and respectfully. How wonderful to know there are people who still believe in people and doing business with integrity.
Gratitude and wishing you much success.
BTW: Mine was a small purchase and the service was impeccable.
Wendy – Durham, NC
Thanks again. Cody resolved our clock issues in short order. He was wonderful, he was professional and very knowledgeable. And just so you know the light connection was shipped with the clock as you told me it should have been.
We are so Happy.
It was a pleasure doing business with you.
Thank you again.
Sincerely, Stan & Carol Eldridge
Topic: Great Customer service
I just want to thank you so much for your help in exchanging The Howard Miller wall clock I purchased from your site. You are a true professional and I was impressed with your dedication to customer service. The new clock is on my Mothers wall and she loves it.
If I am ever in your area I will make it a point to visit your showroom
Location: Franklin Park IL
just a note of thanks to you for all your help. My husband and I truly appreciate all that you did to get us the grandfather clock we wanted.
Your the Best!!!
Please enjoy the Holiday Season you and your family.
Received clock Wednesday. Thank you for your patience and perseverance in solving my clock problem. In our business we also value customer service highly, an essential part of maintaining an excellent reputation with our customers. I will definitely recommend The Clock Depot to my friends and associates.
I have been wanting this little Christmas Carolers Clock for three
years now!!! I decided to order it ! I saw it again this season
in the Charleston Gardens catalog. It is $55.00 and the shipping
charge was $13.00!! I told them (in a very nice way LOL)
to “KEEP IT”.
Have a wonderful day! It was truly a pleasure ordering from
The Clock Depot!!!
I received my order today, thank you. The clock is what I needed and your customer service was outstanding.
Just got home to a beautiful new clock all set and working like a charm!
Thank you again for all your assistance and going the extra mile. It looks great and I love it!
You have been so kind and helpful to me regarding the clock. North Carolina sure raises folks right!!
I truly appreciate all your input and guidance along the way. Thank you so very much.
Thank you for the information. As you can expect, the cabinet was a Christmas present for my wife. It was nice to find a good American made product. Some of us out here still care!
Robert…..just to let you know my parents received the clock yesterday and they were thrilled. My standing as a son went up a few notches….so I’ll pass on the thank you!
Houston, TX – Howard Miller Graham Bracket Clock
Chuck and Joyce were over for dinner last night for a “surprise” birthday evening.
I won’t say party or bash – we’re all to old for that !
His 65th birthday isn’t until November 5th but I couldn’t stand not giving him the clock until then.
He was absolutely beside himself when we gave him the clock.
Could not stop talking about it and looking it over.
Another very very satisfied customer of The Clock Depot.
Thank you so much for all you have done, and I look forward to future business with you.
A few short Comments in October 2014
Many thanks for your quick and honesty email reply.So far this week it has worked flawlessly:). I will keep your organization in mind if I should ever need a larger decorative clock, as I know you have some real beauties in your current inventory. Good luck Robert, and I wish you and your company continued success in all your endeavors.
G. Reed, Arkansas
Sent from my iPad
Received about a week ago. Wife loves it… I surprised her with it; she’s been wanting one for a while.
I set it up.
In any event… a HAPPY Customer.
More comments – continued